Privacy Policy
Last updated: January 21, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Contact information (name, email address, phone number)
- Business information (company name, industry, size)
- Account credentials and preferences
- Communication data and support requests
- Usage data and analytics information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- With your consent or at your direction
- To comply with legal obligations
- To protect our rights, property, or safety
- In connection with a business transaction
- With service providers who assist in our operations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for data transmission
- Secure data storage with access controls
- Regular security audits and assessments
- Employee training on data protection
- Incident response procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, though this may affect the functionality of our services.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
12. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:
- Consent: When you have given clear consent
- Contract: When processing is necessary for a contract
- Legal obligation: When we must comply with legal requirements
- Legitimate interests: When we have legitimate business interests
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.